Lean Six Sigma and Process Improvement Course
Organisations Implementing Six Sigma Average $230,000 in Return Per Project.
Lean Six Sigma appears in roughly half of continuous improvement job postings and the majority of senior operations roles, and Black Belt-led projects typically return $200,000 or more in savings against a fraction of that in training cost. This course builds the methodology properly, DMAIC, statistical process control, waste elimination, structured from White Belt awareness through Green Belt project leadership, with a real improvement project from your own organisation as the throughline.
Teams without structured process improvement methodology typically experience:
- Recurring defects and errors addressed repeatedly without the underlying cause ever being removed
- Process changes justified by intuition rather than data, and impossible to defend when challenged
- Improvement initiatives that produce activity and paperwork without measurable business impact
- No shared vocabulary for discussing process variation, capability or control across teams
- Waste embedded so deeply in daily operations that nobody notices it anymore
- Quality and efficiency treated as competing priorities rather than a single connected discipline
This course builds Lean Six Sigma as a genuine operating discipline, applied to a real improvement project you carry through the entire programme.
Who Should Attend
Operations and Manufacturing Professionals
Responsible for process performance, defect rates and throughput.
Quality and Continuous Improvement Staff
Building or formalising an improvement methodology across the organisation.
Project and Process Engineers
Needing statistical grounding for the improvement work they already do.
Team Leaders and Middle Managers
Where Six Sigma certification is increasingly a requirement for advancement into operations leadership.
Healthcare and Financial Services Professionals
Sectors where Lean Six Sigma adoption is expanding fastest beyond its manufacturing origins.
Professionals New to Process Improvement
Building genuine methodology rather than picking up fragments from colleagues.
What You Will Leave With
Working Green Belt-level competence, applied to a real project.
Programme Curriculum
Why this module matters: A project scoped too broadly never finishes, and a problem stated vaguely can't be measured. This module builds the discipline of defining a project narrow enough to actually complete and prove.
- The origins and complementary logic of Lean and Six Sigma as a combined discipline
- The eight forms of waste, and how to see them once you know what to look for
- Voice of the customer: defining what quality actually means for this process
- Writing a proper project charter: a narrow, measurable scope
- SIPOC mapping: understanding the process before attempting to improve it
- Selecting your own improvement project, which continues through every module below
Why this module matters: Improvement without a credible baseline is guesswork dressed up as progress. This module builds the measurement discipline that makes the rest of the methodology possible.
- Operational definitions: measuring the same thing the same way every time
- Data collection planning and avoiding measurement system error
- Control charts: reading variation and distinguishing signal from noise
- Process capability analysis: is the process even capable of meeting the requirement
- Establishing a credible baseline for your own project
Why this module matters: This is where most improvement efforts genuinely succeed or fail: identifying causes worth fixing, and designing a solution that actually removes them rather than adding a workaround.
- Root cause analysis tools within the Six Sigma toolkit specifically
- Distinguishing correlation from causation using the data you collected
- Generating and evaluating solution options against cost and impact
- Piloting a solution before full-scale implementation
- Applying the analysis and improvement phase to your own project
Why this module matters: An improvement that reverts within months once attention moves elsewhere was never a genuine fix. This module builds the discipline that makes gains stick, then completes your own project.
- Control plans: what keeps an improvement from silently reverting
- Standard work and documentation that survives staff turnover
- Building the financial case: quantifying savings credibly for leadership
- Presenting results and transferring ownership sustainably
- Capstone: completing your DMAIC project with a peer-reviewed final presentation
Common Questions
Process Chaos Still Costs Companies Millions Annually.
Join operations and quality professionals building the statistically grounded improvement discipline that turns intuition into measurable, defensible results.
📅 Upcoming Schedules
📅 No upcoming schedules at the moment.
View All SchedulesWe run this course as a private programme for organisations. Bespoke dates, tailored content, group pricing.
Every course starts with a needs assessment and includes structured follow-up at three points after it ends.
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