Mentoring Skills for Youth Development Professionals
Mentoring Programmes Fail Not Because Young People Do Not Need Mentors. Because the Mentors Are Not Equipped.
The difference between a mentoring programme that changes young people's trajectories and one that produces polite conversations and no lasting impact is the quality of the mentors and the structure they operate within. Both are designable. Both are teachable.
Does any of this sound like your mentoring programme?
- Mentors are enthusiastic but relationships drift after a few sessions because neither mentor nor mentee knows what they are supposed to be doing
- You are struggling to recruit and retain quality mentors
- Your mentoring programme has good intentions but no structure, goals, or measurement
- Mentors are giving advice when they should be asking questions, and young people are disengaging
- Cross-cultural mentoring relationships are producing misunderstandings rather than growth
- You want to scale your mentoring programme but lack the coordination and training infrastructure to do it
This course gives you the skills, structures, and tools to build a mentoring programme that genuinely develops young people.
Who This Course Is For
Youth Workers
Practitioners who work directly with young people and want to add mentoring as a core tool in their practice.
Programme Managers
NGO and government programme managers who design, coordinate, or manage youth mentoring programmes.
Corporate CSR Managers
Professionals managing employee volunteer mentoring programmes for young people who want to improve quality and impact.
School and University Staff
Educational professionals who run or want to establish formal mentoring programmes for students.
HR Professionals
HR and L&D professionals who manage internal mentoring programmes and want to extend these skills into the youth development space.
Volunteer Mentor Trainers
Professionals who train and support volunteer mentors and want a rigorous framework for doing so.
What You Will Leave With
Practical tools you can use the day you return to work.
Programme Outline
Why this module matters: Module 1 focuses on the core skills of effective mentoring, with specific attention to what works with young people in GCC and African contexts. Participants practise these skills throughout the day in structured role plays with feedback.
- What mentoring is and what it is not: the difference between mentoring, coaching, counselling, and advising
- The evidence base: what research shows actually works in youth mentoring
- Active listening for youth mentors: how to listen in ways that young people notice and respond to
- Powerful questioning: the questions that open up thinking and the ones that close it down
- Goal setting with young people: how to help mentees set goals that are meaningful and achievable
- Cultural dimensions of mentoring in GCC and African contexts: navigating hierarchy, deference, and face
Why this module matters: Module 2 addresses the full lifecycle of a mentoring relationship and equips participants to handle the challenging situations that arise in youth mentoring, including safeguarding, boundary management, and cross-cultural complexity.
- Structuring the mentoring relationship: setting up the first meeting, establishing expectations, and creating a mentoring agreement
- Managing the relationship over time: how to keep momentum through the inevitable dips
- Giving feedback to young people: the skills and the cultural considerations
- Handling difficult situations: when young people are in crisis, disengaged, or disclosing sensitive information
- Safeguarding in mentoring: responsibilities, boundaries, and referral pathways
- Ending the relationship well: how to close a mentoring relationship in a way that consolidates learning
Why this module matters: Module 3 shifts from individual mentoring skills to programme-level skills: how to design, launch, manage, and measure a mentoring programme, and how to train and support the volunteer mentors who deliver it.
- Mentoring programme design: the key decisions every programme manager has to make
- Recruiting and selecting volunteer mentors: what to look for and how to screen effectively
- Training volunteer mentors: the essential content and the most effective training approaches
- Matching mentors and mentees: research-based approaches and practical tools
- Programme coordination: how to manage ongoing support, supervision, and quality assurance
- Measuring mentoring impact: the right indicators and the right methods for youth mentoring
Common Questions
Do I need prior mentoring experience to attend?
No. The course is designed for youth development practitioners who want to add mentoring skills to their practice or improve an existing mentoring programme. Some participants have mentoring experience and some do not. Both benefit from the structured framework the course provides.
Is this course relevant to both formal and informal mentoring programmes?
Yes. The course covers the full spectrum from informal mentoring relationships embedded in youth work practice to formal, structured mentoring programmes with trained volunteer mentors. Participants adapt the tools to their specific context.
Can this be run in-house for our team?
Yes. In-house delivery allows us to design the training specifically around your mentoring programme design, your target group of young people, and your volunteer mentor pool. Contact us to discuss your requirements.
Related Courses
Build the Mentoring Skills That Change Young Lives
Join youth development professionals from around the world who are building the skills to be effective mentors and design effective mentoring programmes.
We run this course as a private programme for organisations. Bespoke dates, tailored content, group pricing.
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