Cybersecurity Awareness for Non-Technical Staff Course

The majority of successful cyberattacks exploit human behaviour rather than technical vulnerabilities, making every employee a genuine part of organisational security, whether or not they work in a technical role. This course builds practical cybersecurity awareness for non-technical staff, covering the specific behaviours that most affect organisational security.

Common challenges this course addresses:

• You are not confident distinguishing legitimate emails from phishing attempts
• You use passwords and security practices that feel convenient but are genuinely risky
• You are unsure what to do if you suspect you have clicked something malicious
• Your organisation has security policies that feel abstract rather than connected to daily behaviour
• You handle sensitive data without full confidence in proper protection practices

This course builds practical, memorable cybersecurity awareness for staff without a technical background.

What You Will Leave With

Practical tools applicable immediately.

What Participants Report

From follow-up surveys 60 days after the programme

Why this module matters: Phishing remains one of the most common and successful attack methods precisely because it exploits normal human trust and busy attention, not technical weakness.

• Recognising common signs of phishing and suspicious emails
• Understanding why phishing attempts are becoming more sophisticated
• Practical exercises identifying real versus simulated phishing attempts

Why this module matters: Genuinely secure password and authentication practices can remain practical and memorable, contrary to common assumption.

• Building genuinely secure password practices that remain practical
• Understanding and using multi-factor authentication effectively
• Common password mistakes that create significant security risk

Why this module matters: Protecting sensitive data in daily work, and recognising social engineering beyond email, are both essential non-technical security skills.

• Practical data protection practices for handling sensitive information
• Recognising social engineering tactics beyond email phishing
• Physical security practices that complement digital security awareness

Why this module matters: Knowing exactly what to do when something goes wrong, without hesitation or embarrassment, significantly reduces the damage from security incidents.

• Knowing exactly what to do if you suspect a security incident
• Reporting incidents without fear of blame, to enable faster response
• Personal security habit plan for immediate daily application

Do I need any technical background to benefit from this course?

No. The course is specifically designed for non-technical staff, focusing on practical behaviours rather than technical security concepts.

Does the course include simulated phishing exercises?

Yes. Practical exercises with simulated phishing examples are used throughout to build genuine, practised recognition skills.

Ready to Build Genuine Cybersecurity Awareness Across Your Team?

Build practical, memorable security habits for every non-technical employee.