{"id":9515,"date":"2026-09-07T18:28:22","date_gmt":"2026-09-07T14:28:22","guid":{"rendered":"https:\/\/matsh.co\/en\/course\/crisis-management-business-continuity-course\/"},"modified":"2026-09-08T00:00:29","modified_gmt":"2026-09-07T20:00:29","slug":"crisis-management-business-continuity-course","status":"publish","type":"course","link":"https:\/\/matsh.co\/en\/course\/crisis-management-business-continuity-course\/","title":{"rendered":"Crisis Management and Business Continuity Course"},"content":{"rendered":"<style>\n.cm-hook{background:#f8fafc;border:1.5px solid #d0dce8;border-radius:16px;padding:36px 40px;margin-bottom:32px}\n.cm-hook p{font-size:1rem;color:#2d3a4a;line-height:1.85;margin:0 0 24px}\n.cm-stats{display:flex;flex-wrap:wrap;gap:14px}\n.cm-stat{background:#fff;border:1.5px solid #d0dce8;border-radius:12px;padding:16px 20px;flex:1;min-width:130px;text-align:center}\n.cm-stat strong{display:block;font-size:1.5rem;font-weight:800;color:#a0336e;line-height:1.2}\n.cm-stat span{font-size:.75rem;color:#5a6a7e;line-height:1.5;display:block;margin-top:5px}\n.cm-pain{background:#fdf3f8;border-left:5px solid #a0336e;border-radius:0 14px 14px 0;padding:30px 34px;margin-bottom:44px}\n.cm-pain ul{margin:12px 0 0;padding-left:20px;line-height:2.1;color:#4a1030}\n.cm-h{font-size:1.45rem;font-weight:800;color:#4a1030;border-bottom:3px solid #a0336e;padding-bottom:10px;margin:44px 0 24px}\n.cm-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:18px;margin-bottom:44px}\n.cm-card{border:1.5px solid #edc0da;border-radius:14px;padding:22px 20px}\n.cm-card h4{margin:8px 0;color:#4a1030;font-size:.95rem;font-weight:700}\n.cm-card p{margin:0;font-size:.84rem;color:#7a3a5a;line-height:1.65}\n.cm-gains{background:#fdf3f8;border-radius:16px;padding:36px;margin-bottom:44px}\n.cm-gg{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:14px}\n.cm-g{background:#fff;border-radius:10px;padding:16px 20px;display:flex;gap:12px;align-items:flex-start;font-size:.88rem;line-height:1.65;color:#2d3a4a}\n.cm-g i{color:#a0336e;font-size:1.25rem;flex-shrink:0;font-style:normal}\n.cm-m{border:1.5px solid #edc0da;border-radius:14px;overflow:hidden;margin-bottom:16px}\n.cm-mh{background:#4a1030;color:#fff;padding:16px 24px;display:flex;align-items:center;gap:16px}\n.cm-mn{background:#a0336e;width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:800;flex-shrink:0}\n.cm-mb{padding:22px 26px}\n.cm-mb p{margin:0 0 14px;color:#444f5e;line-height:1.8;font-size:.93rem}\n.cm-mb ul{margin:0;padding-left:20px;color:#444f5e;line-height:2;font-size:.9rem}\n.cm-faq{border-bottom:1px solid #edc0da;padding:18px 0}\n.cm-faq:last-child{border-bottom:none}\n.cm-faq b{display:block;color:#4a1030;margin-bottom:8px;font-size:.95rem}\n.cm-faq span{color:#7a3a5a;font-size:.88rem;line-height:1.75}\n.cm-rel{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px;margin-bottom:44px}\n.cm-rel a{border:1.5px solid #edc0da;border-radius:10px;padding:16px 18px;text-decoration:none;color:#4a1030;font-weight:600;font-size:.88rem}\n.cm-cta{background:linear-gradient(135deg,#a0336e,#4a1030);border-radius:16px;padding:44px;text-align:center;color:#fff;margin-top:44px}\n.cm-cta h3{font-size:1.5rem;font-weight:800;margin:0 0 12px;color:#fff}\n.cm-cta p{opacity:.9;margin:0 0 28px;font-size:.97rem;line-height:1.7}\n.cm-tbl{width:100%;border-collapse:collapse;font-size:.9rem}\n.cm-tbl td{padding:14px 24px;border-bottom:1px solid #f5d8ea}\n<\/style>\n\n<div class=\"cm-hook\">\n  <h2 style=\"font-size:clamp(1.15rem,2.5vw,1.5rem);font-weight:800;color:#1a2535;line-height:1.25;margin:0 0 14px\">90% of Businesses Without a Continuity Plan Fail Within a Year of a Major Disruption.<\/h2>\n  <p>According to FEMA, that failure rate isn't about the disaster itself, it's about what happens in the weeks after, when a business with no plan is inventing its response in real time. Separately, the US Chamber of Commerce Foundation found that 94% of businesses believe they'd recover from a disaster, while only 26% actually have a plan in place. That gap between confidence and preparation is where this course sits. It builds the genuine capability to lead through a crisis and keep the organisation running, not a document that sits untested until the day it's needed.<\/p>\n  <div class=\"cm-stats\"><div class=\"cm-stat\"><strong>90%<\/strong><span>of businesses without a continuity plan fail within a year of a major disruption, per FEMA<\/span><\/div><div class=\"cm-stat\"><strong>94% vs 26%<\/strong><span>believe they'd recover from a disaster; the share who actually have a plan<\/span><\/div><div class=\"cm-stat\"><strong>~60%<\/strong><span>of organisations only discover their recovery targets are unachievable after a real disaster<\/span><\/div><\/div>\n<\/div>\n\n<div class=\"cm-pain\">\n  <p style=\"font-weight:700;font-size:1.05rem;margin:0;color:#4a1030\">Organisations without genuine crisis capability typically experience:<\/p>\n  <ul>\n    <li>A continuity plan that exists on paper, has never been tested, and turns out to be unworkable exactly when it's needed<\/li>\n    <li>No clear decision authority during a crisis, so critical calls stall while people wait for permission<\/li>\n    <li>Internal and external communication that contradicts itself in the first confused hours of a disruption<\/li>\n    <li>Recovery time and recovery point targets nobody actually verified against what's achievable<\/li>\n    <li>A single point of failure, one system, one supplier, one person, that takes down far more than it should<\/li>\n    <li>Reputational damage that outlasts the operational disruption by months, because the response itself was chaotic<\/li>\n  <\/ul>\n  <p style=\"margin:16px 0 0;font-weight:700;color:#a0336e;font-size:.97rem\">This course builds crisis leadership and continuity planning as one connected discipline, tested before it's needed, not discovered to be inadequate during the disaster itself.<\/p>\n<\/div>\n\n<h2 class=\"cm-h\">Who Should Attend<\/h2>\n<div class=\"cm-cards\">\n  <div class=\"cm-card\"><div style=\"font-size:1.8rem\">\ud83d\udc54<\/div><h4>Senior Leaders and Executives<\/h4><p>Who carry ultimate responsibility for organisational survival through a major disruption.<\/p><\/div>\n  <div class=\"cm-card\"><div style=\"font-size:1.8rem\">\ud83d\udee1\ufe0f<\/div><h4>Risk, Compliance and Operations Managers<\/h4><p>Building or owning the continuity plan and needing it to be genuinely workable, not a compliance document.<\/p><\/div>\n  <div class=\"cm-card\"><div style=\"font-size:1.8rem\">\ud83d\udce2<\/div><h4>Communications and PR Professionals<\/h4><p>Responsible for internal and external messaging in the critical early hours of a crisis.<\/p><\/div>\n  <div class=\"cm-card\"><div style=\"font-size:1.8rem\">\ud83c\udfe2<\/div><h4>Facilities and IT Managers<\/h4><p>Managing the infrastructure dependencies a continuity plan actually rests on.<\/p><\/div>\n  <div class=\"cm-card\"><div style=\"font-size:1.8rem\">\ud83c\udf0d<\/div><h4>NGO and Humanitarian Sector Staff<\/h4><p>Operating in contexts where disruption is a routine operational reality, not a remote possibility.<\/p><\/div>\n  <div class=\"cm-card\"><div style=\"font-size:1.8rem\">\ud83d\ude80<\/div><h4>Business Owners and SME Leaders<\/h4><p>Whose organisations carry the least redundancy and the most exposure when disruption hits.<\/p><\/div>\n<\/div>\n\n<div class=\"cm-gains\">\n  <h2 style=\"font-size:1.45rem;font-weight:800;color:#4a1030;margin:0 0 6px\">What You Will Leave With<\/h2>\n  <p style=\"color:#7a3a5a;margin:0 0 24px;font-size:.95rem\">A tested plan and the leadership skill to run it under real pressure.<\/p>\n  <div class=\"cm-gg\">\n    <div class=\"cm-g\"><i>\u2713<\/i><span><strong>Business impact analysis<\/strong>, identifying which functions genuinely can't stop and for how long<\/span><\/div>\n    <div class=\"cm-g\"><i>\u2713<\/i><span><strong>Realistic recovery targets<\/strong>, verified against what's actually achievable, not aspirational<\/span><\/div>\n    <div class=\"cm-g\"><i>\u2713<\/i><span><strong>Crisis decision-making under pressure<\/strong>, clear authority and structured judgement when time is short<\/span><\/div>\n    <div class=\"cm-g\"><i>\u2713<\/i><span><strong>Crisis communication<\/strong>, internal and external messaging that stays consistent in the confused early hours<\/span><\/div>\n    <div class=\"cm-g\"><i>\u2713<\/i><span><strong>Testing discipline<\/strong>, running the plan before a real disaster forces the test for you<\/span><\/div>\n    <div class=\"cm-g\"><i>\u2713<\/i><span><strong>Recovery and return to normal operations<\/strong>, managing the extended period after the immediate crisis passes<\/span><\/div>\n  <\/div>\n<\/div>\n\n<h2 class=\"cm-h\">Programme Curriculum<\/h2>\n\n<div class=\"cm-m\"><div class=\"cm-mh\"><div class=\"cm-mn\">1<\/div><strong>Risk Assessment and Business Impact Analysis<\/strong><\/div><div class=\"cm-mb\">\n<p><strong>Why this module matters:<\/strong> A continuity plan built without first understanding which functions genuinely can't stop, and for how long, protects the wrong things or protects everything equally and affordably protects nothing.<\/p>\n<ul><li>Identifying critical business functions and their genuine tolerance for downtime<\/li><li>Risk assessment across categories: natural disaster, cyberattack, supplier failure, civil disruption<\/li><li>Single points of failure: finding them before they find you<\/li><li>Setting recovery time objectives and recovery point objectives realistically<\/li><li>Prioritising continuity investment where the impact analysis actually points<\/li><\/ul>\n<\/div><\/div>\n\n<div class=\"cm-m\"><div class=\"cm-mh\"><div class=\"cm-mn\">2<\/div><strong>Building the Continuity Plan<\/strong><\/div><div class=\"cm-mb\">\n<p><strong>Why this module matters:<\/strong> A plan that exists only as a document nobody has read is not a plan. This module builds one designed to actually be used under pressure by people who are frightened and short on time.<\/p>\n<ul><li>Structuring a plan for use under pressure, not for filing away<\/li><li>Data protection and recovery: backups, redundancy and recovery infrastructure<\/li><li>Supply chain and vendor continuity dependencies<\/li><li>Alternate work arrangements and facility contingencies<\/li><li>Assigning clear roles, authority and decision rights before the crisis, not during it<\/li><\/ul>\n<\/div><\/div>\n\n<div class=\"cm-m\"><div class=\"cm-mh\"><div class=\"cm-mn\">3<\/div><strong>Crisis Leadership and Communication<\/strong><\/div><div class=\"cm-mb\">\n<p><strong>Why this module matters:<\/strong> The best continuity plan fails if the people running it can't make clear decisions under pressure or communicate consistently while the situation is still unfolding.<\/p>\n<ul><li>Decision-making under time pressure and incomplete information<\/li><li>Establishing a crisis command structure with clear authority<\/li><li>Internal communication: keeping staff informed without creating panic<\/li><li>External communication: media, customers and stakeholders during an active crisis<\/li><li>Maintaining composure and clear judgement as a visible leader during the disruption<\/li><\/ul>\n<\/div><\/div>\n\n<div class=\"cm-m\"><div class=\"cm-mh\"><div class=\"cm-mn\">4<\/div><strong>Testing, Recovery and Application<\/strong><\/div><div class=\"cm-mb\">\n<p><strong>Why this module matters:<\/strong> Roughly a third of disaster recovery tests fail, and most organisations only discover their targets are unachievable after a real event. This module builds the testing discipline that catches gaps in advance.<\/p>\n<ul><li>Running tabletop exercises and simulated crisis scenarios<\/li><li>Identifying and closing gaps the test reveals, honestly rather than defensively<\/li><li>Managing the extended recovery period after the immediate crisis passes<\/li><li>Post-incident review: capturing lessons without assigning blame that discourages future honesty<\/li><li>Capstone: a business continuity plan and tabletop exercise for your own organisation, with peer review<\/li><\/ul>\n<\/div><\/div>\n\n<div style=\"border:1.5px solid #edc0da;border-radius:14px;overflow:hidden;margin-bottom:44px\">\n  <div style=\"background:#fdf3f8;padding:18px 24px;border-bottom:1px solid #edc0da\"><strong style=\"color:#4a1030\">Course At a Glance<\/strong><\/div>\n  <table class=\"cm-tbl\">\n    <tr><td style=\"font-weight:600;color:#4a1030;width:35%\">Format<\/td><td style=\"color:#7a3a5a\">Comprehensive modular curriculum, delivered flexibly to match your programme length<\/td><\/tr>\n    <tr style=\"background:#fef9fc\"><td style=\"font-weight:600;color:#4a1030\">Locations<\/td><td style=\"color:#3a4a5e\">Multiple locations \u00b7 Online available<\/td><\/tr>\n    <tr><td style=\"font-weight:600;color:#4a1030\">Methodology<\/td><td style=\"color:#7a3a5a\">Simulated crisis scenarios and a capstone continuity plan for your own organisation<\/td><\/tr>\n    <tr><td style=\"font-weight:600;color:#4a1030\">What's Included<\/td><td style=\"color:#7a3a5a\">Business impact analysis template, crisis communication playbook, tabletop exercise guide, certificate<\/td><\/tr>\n  <\/table>\n<\/div>\n\n<h2 class=\"cm-h\">Common Questions<\/h2>\n<div style=\"margin-bottom:44px\">\n  <div class=\"cm-faq\"><b>How is this different from your Supply Chain Risk Management course?<\/b><span>That course covers risk specifically within the supply chain: suppliers, sourcing and logistics disruption. This course is broader, organisational continuity across every function, IT, facilities, communication and leadership, in the face of any major disruption, supply chain included.<\/span><\/div>\n  <div class=\"cm-faq\"><b>Is this relevant for a small organisation without a dedicated risk function?<\/b><span>Especially so. Small organisations typically carry the least redundancy and the most exposure to a single disruption, and the course scales the methodology to a lean team without a dedicated continuity function.<\/span><\/div>\n  <div class=\"cm-faq\"><b>Does the course cover specific regional risks, like extreme weather or regulatory disruption?<\/b><span>The risk assessment module is built to be applied to your own genuine risk landscape, whatever that includes for your sector and location, rather than assuming a single universal risk profile.<\/span><\/div>\n  <div class=\"cm-faq\"><b>How is this different from your Business Continuity Planning course?<\/b><span>That course goes deep on the technical planning mechanics: business impact analysis, recovery time objectives and structured testing. This course covers the same planning fundamentals more concisely alongside crisis leadership and communication skills for actually running the response. If you want the deepest possible planning methodology, take that course first.<\/span><\/div>\n<\/div>\n\n<div class=\"cm-rel\">\n  <a href=\"\/en\/course\/supply-chain-risk-management-course\/\">\u2192 Supply Chain Risk Management<\/a>\n  <a href=\"\/en\/course\/risk-management-fundamentals-course\/\">\u2192 Risk Management Fundamentals<\/a>\n  <a href=\"\/en\/course\/change-management-training\/\">\u2192 Change Management<\/a>\n  <a href=\"\/en\/course\/cybersecurity-awareness-for-non-technical-staff-course\/\">\u2192 Cybersecurity Awareness<\/a>\n<\/div>\n\n<div class=\"cm-cta\">\n  <h3>The Plan That's Never Been Tested Isn't a Plan.<\/h3>\n  <p>Join leaders and risk professionals building continuity capability that's tested, workable, and ready before it's ever actually needed.<\/p>\n  <div style=\"display:flex;flex-wrap:wrap;gap:14px;justify-content:center\">\n    <a href=\"\/en\/register\/?course=Crisis+Management\" style=\"background:#fff;color:#4a1030;font-weight:800;padding:14px 32px;border-radius:8px;text-decoration:none\">Register Now \u2192<\/a>\n    <a href=\"\/en\/upcoming-courses\/?course=crisis-management-business-continuity-course\" style=\"background:transparent;color:#fff;border:2px solid rgba(255,255,255,.6);padding:14px 32px;border-radius:8px;font-weight:700;text-decoration:none\">View All Dates<\/a>\n    <a href=\"\/en\/contact-us\/?type=inhouse&course=Crisis+Management\" style=\"background:transparent;color:#fff;border:2px solid rgba(255,255,255,.6);padding:14px 32px;border-radius:8px;font-weight:700;text-decoration:none\">In-House for My Team<\/a>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>90% of Businesses Without a Continuity Plan Fail Within a Year of a Major Disruption. According to FEMA, that failure rate isn&#8217;t about the disaster itself, it&#8217;s about what happens in the weeks after, when a business with no plan is inventing its response in real time. Separately, the US Chamber of Commerce Foundation found&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"course_pillar":[392],"course-category":[476],"venue":[],"class_list":["post-9515","course","type-course","status-publish","hentry","course_pillar-professional","course-category-governance-compliance"],"_links":{"self":[{"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/course\/9515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/course"}],"about":[{"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/types\/course"}],"wp:attachment":[{"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/media?parent=9515"}],"wp:term":[{"taxonomy":"course_pillar","embeddable":true,"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/course_pillar?post=9515"},{"taxonomy":"course-category","embeddable":true,"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/course-category?post=9515"},{"taxonomy":"venue","embeddable":true,"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/venue?post=9515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}