{"id":8943,"date":"2026-08-02T00:35:46","date_gmt":"2026-08-01T20:35:46","guid":{"rendered":"https:\/\/matsh.co\/en\/course\/cybersecurity-awareness-for-non-technical-staff-course\/"},"modified":"2026-08-02T00:35:46","modified_gmt":"2026-08-01T20:35:46","slug":"cybersecurity-awareness-for-non-technical-staff-course","status":"publish","type":"course","link":"https:\/\/matsh.co\/en\/course\/cybersecurity-awareness-for-non-technical-staff-course\/","title":{"rendered":"Cybersecurity Awareness for Non-Technical Staff Course"},"content":{"rendered":"<div style=\"background:var(--bg);border:1.5px solid var(--border);border-radius:16px;padding:36px 40px;margin-bottom:32px\">\n  <p style=\"font-size:1rem;color:var(--text);line-height:1.85;margin:0 0 24px\">The majority of successful cyberattacks exploit human behaviour rather than technical vulnerabilities, making every employee a genuine part of organisational security, whether or not they work in a technical role. This course builds practical cybersecurity awareness for non-technical staff, covering the specific behaviours that most affect organisational security.<\/p>\n  <div style=\"display:flex;flex-wrap:wrap;gap:14px\"><div style=\"background:#fff;border:1.5px solid var(--border);border-radius:12px;padding:16px 20px;flex:1;min-width:130px;text-align:center\"><strong style=\"display:block;font-size:1.6rem;font-weight:800;color:var(--prof);line-height:1\">95%<\/strong><span style=\"font-size:.75rem;color:var(--muted);line-height:1.5;display:block;margin-top:5px\">of successful cybersecurity breaches involve some element of human error<\/span><\/div><div style=\"background:#fff;border:1.5px solid var(--border);border-radius:12px;padding:16px 20px;flex:1;min-width:130px;text-align:center\"><strong style=\"display:block;font-size:1.6rem;font-weight:800;color:var(--prof);line-height:1\">3x<\/strong><span style=\"font-size:.75rem;color:var(--muted);line-height:1.5;display:block;margin-top:5px\">reduction in successful phishing attempts after staff awareness training<\/span><\/div><div style=\"background:#fff;border:1.5px solid var(--border);border-radius:12px;padding:16px 20px;flex:1;min-width:130px;text-align:center\"><strong style=\"display:block;font-size:1.6rem;font-weight:800;color:var(--prof);line-height:1\">310+<\/strong><span style=\"font-size:.75rem;color:var(--muted);line-height:1.5;display:block;margin-top:5px\">employees trained by Matsh in this programme<\/span><\/div><\/div>\n<\/div>\n\n<div style=\"background:var(--bg);border-right:4px solid var(--prof);border-radius:0 12px 12px 0;padding:24px 28px;margin:20px 0\">\n  <p style=\"font-weight:700;font-size:1.05rem;margin:0;color:var(--navy)\">Common challenges this course addresses:<\/p>\n  <ul style=\"margin:14px 0 0;padding-left:20px;color:var(--text);line-height:1.9\"><li>You are not confident distinguishing legitimate emails from phishing attempts<\/li><li>You use passwords and security practices that feel convenient but are genuinely risky<\/li><li>You are unsure what to do if you suspect you have clicked something malicious<\/li><li>Your organisation has security policies that feel abstract rather than connected to daily behaviour<\/li><li>You handle sensitive data without full confidence in proper protection practices<\/li><\/ul>\n  <p style=\"margin:16px 0 0;font-weight:700;color:var(--prof);font-size:.97rem\">This course builds practical, memorable cybersecurity awareness for staff without a technical background.<\/p>\n<\/div>\n\n<h2 style=\"color:var(--navy);border-left:4px solid var(--prof);padding-left:14px;margin:40px 0 20px\">Who Should Attend<\/h2>\n<div style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px;margin-bottom:32px\"><div style=\"background:#fff;border:1.5px solid var(--border);border-radius:12px;padding:20px\"><div style=\"font-size:1.8rem\">\ud83d\udc65<\/div><h4 style=\"margin:10px 0 6px;color:var(--navy);font-size:.95rem\">All Employees<\/h4><p style=\"margin:0;font-size:.85rem;color:var(--text);line-height:1.7\">Staff across any role who use email, computers and organisational data.<\/p><\/div><div style=\"background:#fff;border:1.5px solid var(--border);border-radius:12px;padding:20px\"><div style=\"font-size:1.8rem\">\ud83d\udc54<\/div><h4 style=\"margin:10px 0 6px;color:var(--navy);font-size:.95rem\">Managers<\/h4><p style=\"margin:0;font-size:.85rem;color:var(--text);line-height:1.7\">Those responsible for reinforcing security awareness in their teams.<\/p><\/div><div style=\"background:#fff;border:1.5px solid var(--border);border-radius:12px;padding:20px\"><div style=\"font-size:1.8rem\">\ud83d\udccb<\/div><h4 style=\"margin:10px 0 6px;color:var(--navy);font-size:.95rem\">HR Professionals<\/h4><p style=\"margin:0;font-size:.85rem;color:var(--text);line-height:1.7\">Staff building organisational security awareness programmes.<\/p><\/div><div style=\"background:#fff;border:1.5px solid var(--border);border-radius:12px;padding:20px\"><div style=\"font-size:1.8rem\">\ud83d\ude80<\/div><h4 style=\"margin:10px 0 6px;color:var(--navy);font-size:.95rem\">Small Business Owners<\/h4><p style=\"margin:0;font-size:.85rem;color:var(--text);line-height:1.7\">Owners building security awareness without dedicated IT security staff.<\/p><\/div><div style=\"background:#fff;border:1.5px solid var(--border);border-radius:12px;padding:20px\"><div style=\"font-size:1.8rem\">\ud83c\udf0d<\/div><h4 style=\"margin:10px 0 6px;color:var(--navy);font-size:.95rem\">NGO Staff<\/h4><p style=\"margin:0;font-size:.85rem;color:var(--text);line-height:1.7\">Those handling sensitive beneficiary or donor data.<\/p><\/div><div style=\"background:#fff;border:1.5px solid var(--border);border-radius:12px;padding:20px\"><div style=\"font-size:1.8rem\">\ud83c\udf93<\/div><h4 style=\"margin:10px 0 6px;color:var(--navy);font-size:.95rem\">New Employees<\/h4><p style=\"margin:0;font-size:.85rem;color:var(--text);line-height:1.7\">Those building security-conscious habits from the start of their role.<\/p><\/div><\/div>\n\n<div style=\"background:var(--light);border-radius:16px;padding:32px 36px;margin:32px 0\">\n  <h2 style=\"font-size:1.45rem;font-weight:800;color:var(--navy);margin:0 0 6px\">What You Will Leave With<\/h2>\n  <p style=\"color:var(--text);margin:0 0 24px;font-size:.95rem\">Practical tools applicable immediately.<\/p>\n  <div style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:14px\"><div style=\"display:flex;gap:10px;align-items:start\"><span style=\"color:var(--prof);font-weight:800;font-size:1.1rem\">\u2713<\/span><span style=\"font-size:.9rem;color:var(--text)\"><strong>Phishing recognition skills,<\/strong> identifying suspicious emails and messages confidently<\/span><\/div><div style=\"display:flex;gap:10px;align-items:start\"><span style=\"color:var(--prof);font-weight:800;font-size:1.1rem\">\u2713<\/span><span style=\"font-size:.9rem;color:var(--text)\"><strong>Password and authentication practices,<\/strong> genuinely secure habits that remain practical<\/span><\/div><div style=\"display:flex;gap:10px;align-items:start\"><span style=\"color:var(--prof);font-weight:800;font-size:1.1rem\">\u2713<\/span><span style=\"font-size:.9rem;color:var(--text)\"><strong>Incident response knowledge,<\/strong> knowing exactly what to do if something goes wrong<\/span><\/div><div style=\"display:flex;gap:10px;align-items:start\"><span style=\"color:var(--prof);font-weight:800;font-size:1.1rem\">\u2713<\/span><span style=\"font-size:.9rem;color:var(--text)\"><strong>Data protection practices,<\/strong> handling sensitive information appropriately in daily work<\/span><\/div><div style=\"display:flex;gap:10px;align-items:start\"><span style=\"color:var(--prof);font-weight:800;font-size:1.1rem\">\u2713<\/span><span style=\"font-size:.9rem;color:var(--text)\"><strong>Social engineering awareness,<\/strong> recognising manipulation tactics beyond email phishing<\/span><\/div><div style=\"display:flex;gap:10px;align-items:start\"><span style=\"color:var(--prof);font-weight:800;font-size:1.1rem\">\u2713<\/span><span style=\"font-size:.9rem;color:var(--text)\"><strong>A personal security habit plan,<\/strong> concrete practices ready for immediate application<\/span><\/div><\/div>\n<\/div>\n\n<div style=\"background:linear-gradient(135deg,var(--navy),var(--prof));border-radius:16px;padding:36px 40px;color:#fff;margin:32px 0\">\n  <h3 style=\"font-size:1.3rem;font-weight:800;color:#fff !important;margin:0 0 6px\">What Participants Report<\/h3>\n  <p style=\"opacity:.85;color:#fff !important;margin:0 0 20px;font-size:.92rem\">From follow-up surveys 60 days after the programme<\/p>\n  <div style=\"display:flex;flex-wrap:wrap;gap:20px; margin-bottom:20px\"><div style=\"flex:1;min-width:120px;text-align:center\"><strong style=\"display:block;font-size:1.5rem;color:#fff !important\">81%<\/strong><span style=\"font-size:.8rem;color:#fff !important;opacity:.85\">reported increased confidence identifying phishing attempts<\/span><\/div><div style=\"flex:1;min-width:120px;text-align:center\"><strong style=\"display:block;font-size:1.5rem;color:#fff !important\">74%<\/strong><span style=\"font-size:.8rem;color:#fff !important;opacity:.85\">implemented improved password practices after the course<\/span><\/div><div style=\"flex:1;min-width:120px;text-align:center\"><strong style=\"display:block;font-size:1.5rem;color:#fff !important\">310+<\/strong><span style=\"font-size:.8rem;color:#fff !important;opacity:.85\">employees trained across all cohorts<\/span><\/div><\/div>\n  <div style=\"background:rgba(255,255,255,.12);border-radius:10px;padding:20px 24px;font-size:.92rem;line-height:1.8\">\n    \"I always assumed I would obviously recognise a phishing email. The simulated exercises in this course showed me how much more sophisticated these attempts have become, and how easily I could have been caught out.\" <br><em style=\"opacity:.7;font-size:.82rem\">Administrative Coordinator, professional services sector<\/em>\n  <\/div>\n<\/div>\n\n<h2 style=\"color:var(--navy);border-left:4px solid var(--prof);padding-left:14px;margin:40px 0 20px\">Programme Outline<\/h2>\n<div style=\"border:1.5px solid var(--border);border-radius:14px;padding:24px 28px;margin:16px 0\">\n  <div style=\"display:flex;align-items:center;gap:12px;margin-bottom:12px\"><div style=\"background:var(--prof);color:#fff;width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:800;flex-shrink:0\">1<\/div><strong style=\"color:var(--navy)\">Phishing and Email Security<\/strong><\/div>\n  <p style=\"margin:0 0 10px;font-size:.9rem;color:var(--text)\"><strong>Why this module matters:<\/strong> Phishing remains one of the most common and successful attack methods precisely because it exploits normal human trust and busy attention, not technical weakness.<\/p>\n  <ul style=\"margin:0;padding-left:20px;font-size:.88rem;color:var(--text);line-height:1.85\"><li>Recognising common signs of phishing and suspicious emails<\/li><li>Understanding why phishing attempts are becoming more sophisticated<\/li><li>Practical exercises identifying real versus simulated phishing attempts<\/li><\/ul>\n<\/div><div style=\"border:1.5px solid var(--border);border-radius:14px;padding:24px 28px;margin:16px 0\">\n  <div style=\"display:flex;align-items:center;gap:12px;margin-bottom:12px\"><div style=\"background:var(--prof);color:#fff;width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:800;flex-shrink:0\">2<\/div><strong style=\"color:var(--navy)\">Password and Authentication Practices<\/strong><\/div>\n  <p style=\"margin:0 0 10px;font-size:.9rem;color:var(--text)\"><strong>Why this module matters:<\/strong> Genuinely secure password and authentication practices can remain practical and memorable, contrary to common assumption.<\/p>\n  <ul style=\"margin:0;padding-left:20px;font-size:.88rem;color:var(--text);line-height:1.85\"><li>Building genuinely secure password practices that remain practical<\/li><li>Understanding and using multi-factor authentication effectively<\/li><li>Common password mistakes that create significant security risk<\/li><\/ul>\n<\/div><div style=\"border:1.5px solid var(--border);border-radius:14px;padding:24px 28px;margin:16px 0\">\n  <div style=\"display:flex;align-items:center;gap:12px;margin-bottom:12px\"><div style=\"background:var(--prof);color:#fff;width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:800;flex-shrink:0\">3<\/div><strong style=\"color:var(--navy)\">Data Protection and Social Engineering<\/strong><\/div>\n  <p style=\"margin:0 0 10px;font-size:.9rem;color:var(--text)\"><strong>Why this module matters:<\/strong> Protecting sensitive data in daily work, and recognising social engineering beyond email, are both essential non-technical security skills.<\/p>\n  <ul style=\"margin:0;padding-left:20px;font-size:.88rem;color:var(--text);line-height:1.85\"><li>Practical data protection practices for handling sensitive information<\/li><li>Recognising social engineering tactics beyond email phishing<\/li><li>Physical security practices that complement digital security awareness<\/li><\/ul>\n<\/div><div style=\"border:1.5px solid var(--border);border-radius:14px;padding:24px 28px;margin:16px 0\">\n  <div style=\"display:flex;align-items:center;gap:12px;margin-bottom:12px\"><div style=\"background:var(--prof);color:#fff;width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:800;flex-shrink:0\">4<\/div><strong style=\"color:var(--navy)\">Incident Response and Personal Application<\/strong><\/div>\n  <p style=\"margin:0 0 10px;font-size:.9rem;color:var(--text)\"><strong>Why this module matters:<\/strong> Knowing exactly what to do when something goes wrong, without hesitation or embarrassment, significantly reduces the damage from security incidents.<\/p>\n  <ul style=\"margin:0;padding-left:20px;font-size:.88rem;color:var(--text);line-height:1.85\"><li>Knowing exactly what to do if you suspect a security incident<\/li><li>Reporting incidents without fear of blame, to enable faster response<\/li><li>Personal security habit plan for immediate daily application<\/li><\/ul>\n<\/div>\n\n<div style=\"border:1.5px solid var(--border);border-radius:14px;overflow:hidden;margin:32px 0\">\n  <div style=\"background:rgba(58,95,196,.08);padding:16px 24px;border-bottom:1px solid var(--border)\"><strong style=\"color:var(--navy)\">Course At a Glance<\/strong><\/div>\n  <table style=\"width:100%;border-collapse:collapse;font-size:.9rem\">\n    <tr style=\"border-bottom:1px solid var(--border)\"><td style=\"padding:14px 24px;font-weight:600;color:var(--navy);width:35%\">Duration<\/td><td style=\"padding:14px 24px;color:var(--text)\">3-5 Days<\/td><\/tr>\n    <tr style=\"border-bottom:1px solid var(--border);background:var(--bg)\"><td style=\"padding:14px 24px;font-weight:600;color:var(--navy)\">Format<\/td><td style=\"padding:14px 24px;color:var(--text)\">In-person and online<\/td><\/tr>\n    <tr><td style=\"padding:14px 24px;font-weight:600;color:var(--navy)\">What's Included<\/td><td style=\"padding:14px 24px;color:var(--text)\">Workbook, practical toolkit, certificate of completion<\/td><\/tr>\n  <\/table>\n<\/div>\n\n<h2 style=\"color:var(--navy);border-left:4px solid var(--prof);padding-left:14px;margin:40px 0 20px\">Common Questions<\/h2>\n<div style=\"border:1px solid var(--border);border-radius:12px;padding:20px 24px;margin:14px 0\">\n  <p style=\"font-weight:700;color:var(--navy);margin:0 0 8px;font-size:.95rem\">Do I need any technical background to benefit from this course?<\/p>\n  <p style=\"margin:0;font-size:.9rem;color:var(--text);line-height:1.8\">No. The course is specifically designed for non-technical staff, focusing on practical behaviours rather than technical security concepts.<\/p>\n<\/div><div style=\"border:1px solid var(--border);border-radius:12px;padding:20px 24px;margin:14px 0\">\n  <p style=\"font-weight:700;color:var(--navy);margin:0 0 8px;font-size:.95rem\">Does the course include simulated phishing exercises?<\/p>\n  <p style=\"margin:0;font-size:.9rem;color:var(--text);line-height:1.8\">Yes. Practical exercises with simulated phishing examples are used throughout to build genuine, practised recognition skills.<\/p>\n<\/div>\n\n<h2 style=\"color:var(--navy);border-left:4px solid var(--prof);padding-left:14px;margin:40px 0 20px\">Related Courses<\/h2>\n<div style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px;margin-bottom:32px\"><a href=\"\/en\/course\/data-analysis-fundamentals-for-non-analysts-course\/\" style=\"border:1.5px solid var(--border);border-radius:10px;padding:16px 18px;text-decoration:none;color:var(--navy);font-weight:600;font-size:.88rem;display:flex;align-items:center\">Data Analysis Fundamentals for Non-Analysts<\/a><a href=\"\/en\/course\/risk-management-fundamentals-course\/\" style=\"border:1.5px solid var(--border);border-radius:10px;padding:16px 18px;text-decoration:none;color:var(--navy);font-weight:600;font-size:.88rem;display:flex;align-items:center\">Risk Management Fundamentals<\/a><a href=\"\/en\/course\/ai-fundamentals-for-business-professionals-course\/\" style=\"border:1.5px solid var(--border);border-radius:10px;padding:16px 18px;text-decoration:none;color:var(--navy);font-weight:600;font-size:.88rem;display:flex;align-items:center\">AI Fundamentals for Business Professionals<\/a><\/div>\n\n<div style=\"background:linear-gradient(135deg,var(--navy),var(--prof));border-radius:16px;padding:40px;text-align:center;color:#fff;margin:44px 0\">\n  <h3 style=\"font-size:1.4rem;font-weight:800;color:#fff !important;margin:0 0 12px\">Ready to Build Genuine Cybersecurity Awareness Across Your Team?<\/h3>\n  <p style=\"opacity:.9;color:#fff !important;margin:0 0 22px;font-size:.95rem\">Build practical, memorable security habits for every non-technical employee.<\/p>\n  <a href=\"\/en\/register\/?course=Cybersecurity+Awareness\" style=\"background:#fff;color:var(--navy);font-weight:800;padding:14px 34px;border-radius:8px;text-decoration:none;display:inline-block\">Register Now<\/a>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The majority of successful cyberattacks exploit human behaviour rather than technical vulnerabilities, making every employee a genuine part of organisational security, whether or not they work in a technical role. This course builds practical cybersecurity awareness for non-technical staff, covering the specific behaviours that most affect organisational security. 95%of successful cybersecurity breaches involve some element&#8230;<\/p>\n","protected":false},"featured_media":8944,"template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"course_pillar":[],"class_list":["post-8943","course","type-course","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/course\/8943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/course"}],"about":[{"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/types\/course"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/media\/8944"}],"wp:attachment":[{"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/media?parent=8943"}],"wp:term":[{"taxonomy":"course_pillar","embeddable":true,"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/course_pillar?post=8943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}