{"id":5764,"date":"2023-12-14T11:28:21","date_gmt":"2023-12-14T07:28:21","guid":{"rendered":"https:\/\/www.matsh.co\/en\/?post_type=course&#038;p=5764"},"modified":"2026-04-28T05:54:10","modified_gmt":"2026-04-28T01:54:10","slug":"youth-conflict-resolution-strategies-and-skills","status":"publish","type":"course","link":"https:\/\/matsh.co\/en\/course\/youth-conflict-resolution-strategies-and-skills\/","title":{"rendered":"Youth Conflict Resolution Strategies and Skills"},"content":{"rendered":"<style>\n.ycr-hero{background:linear-gradient(135deg,#2d1a0d 0%,#c0560a 100%);border-radius:16px;padding:52px 44px;color:#fff;margin-bottom:44px}\n.ycr-hero h1{font-size:clamp(1.65rem,4vw,2.2rem);font-weight:800;line-height:1.2;margin:16px 0 14px}\n.ycr-hero p{font-size:1.05rem;opacity:.92;line-height:1.8;max-width:640px;margin:0 0 30px}\n.ycr-tag{background:rgba(255,255,255,.18);border-radius:20px;padding:5px 16px;font-size:.75rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;display:inline-block}\n.ycr-btn-p{background:#fff;color:#2d1a0d;padding:13px 30px;border-radius:8px;font-weight:700;text-decoration:none;font-size:.95rem;display:inline-block}\n.ycr-btn-s{background:transparent;color:#fff;border:2px solid rgba(255,255,255,.65);padding:13px 30px;border-radius:8px;font-weight:700;text-decoration:none;font-size:.95rem;display:inline-block}\n.ycr-pain{background:#fff8f3;border-left:5px solid #c0560a;border-radius:0 14px 14px 0;padding:30px 34px;margin-bottom:44px}\n.ycr-pain ul{margin:12px 0 0;padding-left:20px;line-height:2.1;color:#3a1a00}\n.ycr-section-h{font-size:1.45rem;font-weight:800;color:#2d1a0d;border-bottom:3px solid #c0560a;padding-bottom:10px;margin:44px 0 24px}\n.ycr-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:18px;margin-bottom:44px}\n.ycr-card{border:1.5px solid #e8c0a0;border-radius:14px;padding:22px 20px}\n.ycr-card h4{margin:8px 0;color:#2d1a0d;font-size:.95rem;font-weight:700}\n.ycr-card p{margin:0;font-size:.84rem;color:#5a3010;line-height:1.65}\n.ycr-gains{background:#fff8f3;border-radius:16px;padding:36px;margin-bottom:44px}\n.ycr-gain-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:14px}\n.ycr-gain{background:#fff;border-radius:10px;padding:16px 20px;display:flex;gap:12px;align-items:flex-start}\n.ycr-check{color:#c0560a;font-size:1.25rem;flex-shrink:0}\n.ycr-gain span{font-size:.88rem;line-height:1.65;color:#2d3a4a}\n.ycr-day{border:1.5px solid #e8c0a0;border-radius:14px;overflow:hidden;margin-bottom:16px}\n.ycr-day-head{background:#2d1a0d;color:#fff;padding:16px 24px;display:flex;align-items:center;gap:16px}\n.ycr-day-num{background:#c0560a;width:38px;height:38px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:.95rem;flex-shrink:0}\n.ycr-day-body{padding:22px 26px}\n.ycr-day-body p{margin:0 0 14px;color:#444f5e;line-height:1.8;font-size:.93rem}\n.ycr-day-body ul{margin:0;padding-left:20px;color:#444f5e;line-height:2;font-size:.9rem}\n.ycr-stat{background:#2d1a0d;color:#fff;border-radius:16px;padding:36px 40px;margin:44px 0;text-align:center}\n.ycr-stat-row{display:flex;flex-wrap:wrap;justify-content:center;gap:36px;margin:20px 0 28px}\n.ycr-stat-item strong{display:block;font-size:2rem;font-weight:800;color:#f0a060}\n.ycr-stat-item span{font-size:.8rem;opacity:.82;line-height:1.6;display:block;margin-top:4px}\n.ycr-quote{background:rgba(255,255,255,.08);border-left:3px solid #f0a060;border-radius:0 12px 12px 0;padding:20px 24px;max-width:600px;margin:4px auto 0;font-style:italic;color:#f0d0b0}\n.ycr-org{background:#fff8f3;border-radius:16px;padding:36px;margin-bottom:44px}\n.ycr-org-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:12px;margin-top:16px}\n.ycr-org-item{display:flex;gap:10px;font-size:.88rem;color:#3a1a00;line-height:1.65}\n.ycr-org-item::before{content:\"\u2192\";color:#c0560a;font-weight:700;flex-shrink:0}\n.ycr-faq{border-bottom:1px solid #e8c0a0;padding:18px 0}\n.ycr-faq:last-child{border-bottom:none}\n.ycr-faq-q{font-weight:700;color:#2d1a0d;margin:0 0 8px;font-size:.95rem}\n.ycr-faq-a{color:#5a3010;font-size:.88rem;line-height:1.75;margin:0}\n.ycr-related{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px;margin-bottom:44px}\n.ycr-rel{border:1.5px solid #e8c0a0;border-radius:10px;padding:16px 18px;text-decoration:none;color:#2d1a0d;font-weight:600;font-size:.88rem;display:flex;align-items:center;gap:8px}\n.ycr-cta{background:linear-gradient(135deg,#c0560a,#2d1a0d);border-radius:16px;padding:44px;text-align:center;color:#fff;margin-top:44px}\n.ycr-cta h3{font-size:1.5rem;font-weight:800;margin:0 0 12px}\n.ycr-cta p{opacity:.9;margin:0 0 28px;font-size:.97rem;line-height:1.7}\n<\/style>\n<div class=\"ycr-hero\">\n  <span class=\"ycr-tag\">Youth Development \u00b7 5 Days \u00b7 Conflict Resolution &#038; Mediation<\/span><\/p>\n<h1>Conflict Is Inevitable in Youth Work. Handling It Well Is What Separates Good Programmes from Great Ones.<\/h1>\n<p>Whether you&#8217;re managing disputes between young people in a residential programme, de-escalating tensions in a community setting, or mediating between youth and authority figures, the way you handle conflict shapes everything \u2014 the safety of the space, the trust of the participants, and the outcomes of the programme. This 5-day course gives you the full toolkit.<\/p>\n<div style=\"display:flex;flex-wrap:wrap;gap:12px\">\n    <a class=\"ycr-btn-p\" href=\"\/en\/register\/?course=Youth+Conflict+Resolution+Strategies+and+Skills&#038;price=1200&#038;currency=USD&#038;duration=5+Days\">Register Now \u2014 USD 1,200<\/a><br \/>\n    <a class=\"ycr-btn-s\" href=\"\/en\/upcoming-courses\/?course=youth-conflict-resolution-strategies-and-skills\">View All Dates<\/a>\n  <\/div>\n<\/div>\n<div class=\"ycr-pain\">\n<p style=\"font-weight:700;font-size:1.05rem;margin:0;color:#2d1a0d\">Youth workers who haven&#8217;t had conflict resolution training often find themselves:<\/p>\n<ul>\n<li>Freezing or reacting emotionally when conflict escalates \u2014 and making it worse<\/li>\n<li>Trying to shut down conflict rather than work through it, which means the same issues resurface repeatedly<\/li>\n<li>Unable to distinguish between conflict that needs immediate intervention and conflict that young people should work through themselves<\/li>\n<li>Struggling to maintain authority and rapport simultaneously \u2014 it feels like you have to choose one<\/li>\n<li>Out of their depth when conflicts involve cultural, religious, or family dynamics they don&#8217;t fully understand<\/li>\n<li>Dealing with peer-on-peer conflict, including bullying and exclusion, without a clear process or toolkit<\/li>\n<\/ul>\n<p style=\"margin:16px 0 0;font-weight:700;color:#c0560a;font-size:.97rem\">This course addresses every one of these situations with evidence-based frameworks, practical skills, and extensive role-play practice in GCC and African youth programme contexts.<\/p>\n<\/div>\n<h2 class=\"ycr-section-h\">Who This Course Is For<\/h2>\n<div class=\"ycr-cards\">\n<div class=\"ycr-card\">\n<div style=\"font-size:1.8rem\">\ud83c\udfd5\ufe0f<\/div>\n<h4>Youth Programme Facilitators<\/h4>\n<p>Staff running residential camps, community programmes, and youth centres in the GCC and Africa where conflict between participants is a regular occurrence.<\/p>\n<\/div>\n<div class=\"ycr-card\">\n<div style=\"font-size:1.8rem\">\ud83c\udfeb<\/div>\n<h4>Youth Workers in Educational Settings<\/h4>\n<p>School counsellors, student affairs staff, and youth coordinators in universities and secondary schools managing peer conflict and disciplinary situations.<\/p>\n<\/div>\n<div class=\"ycr-card\">\n<div style=\"font-size:1.8rem\">\ud83c\udf0d<\/div>\n<h4>NGO Field Staff<\/h4>\n<p>Community-based youth workers and field staff in NGOs delivering programmes in communities where tensions \u2014 social, economic, and intercommunal \u2014 run high.<\/p>\n<\/div>\n<div class=\"ycr-card\">\n<div style=\"font-size:1.8rem\">\ud83c\udfdb\ufe0f<\/div>\n<h4>Government Youth Programme Staff<\/h4>\n<p>Ministry of Youth and Social Affairs staff, and those in government-run youth centres and community programmes, responsible for managing group dynamics and individual conduct.<\/p>\n<\/div>\n<div class=\"ycr-card\">\n<div style=\"font-size:1.8rem\">\ud83d\udc65<\/div>\n<h4>Peer Mediators and Youth Leaders<\/h4>\n<p>Young people themselves who are taking on peer leadership and mediation roles \u2014 this course develops both the skills and the confidence to handle conflict constructively.<\/p>\n<\/div>\n<div class=\"ycr-card\">\n<div style=\"font-size:1.8rem\">\ud83e\uddd1\u200d\ud83d\udcbc<\/div>\n<h4>Programme Managers<\/h4>\n<p>Leaders of youth organisations who need to build their team&#8217;s conflict competence \u2014 and who want in-house delivery for their entire staff team.<\/p>\n<\/div>\n<\/div>\n<div class=\"ycr-gains\">\n<h2 style=\"font-size:1.45rem;font-weight:800;color:#2d1a0d;margin:0 0 6px\">What You Will Leave With<\/h2>\n<p style=\"color:#5a3010;margin:0 0 24px;font-size:.95rem\">Skills that create safer, more effective youth programmes from the moment you return to work.<\/p>\n<div class=\"ycr-gain-grid\">\n<div class=\"ycr-gain\"><span class=\"ycr-check\">\u2713<\/span><span><strong>Conflict resolution framework<\/strong> \u2014 a step-by-step process for moving from conflict to resolution that you can apply in any youth programme context<\/span><\/div>\n<div class=\"ycr-gain\"><span class=\"ycr-check\">\u2713<\/span><span><strong>De-escalation toolkit<\/strong> \u2014 specific verbal and non-verbal techniques for reducing tension before it becomes a safety issue<\/span><\/div>\n<div class=\"ycr-gain\"><span class=\"ycr-check\">\u2713<\/span><span><strong>Peer mediation skills<\/strong> \u2014 how to facilitate a mediation process between two or more young people in conflict<\/span><\/div>\n<div class=\"ycr-gain\"><span class=\"ycr-check\">\u2713<\/span><span><strong>Cultural competence in conflict<\/strong> \u2014 understanding how cultural background affects how young people experience and express conflict in GCC and African contexts<\/span><\/div>\n<div class=\"ycr-gain\"><span class=\"ycr-check\">\u2713<\/span><span><strong>Restorative practice toolkit<\/strong> \u2014 restorative questions, restorative circles, and reintegration approaches for use in youth programmes<\/span><\/div>\n<div class=\"ycr-gain\"><span class=\"ycr-check\">\u2713<\/span><span><strong>Group dynamics management<\/strong> \u2014 how to read and manage group dynamics before they produce conflict, not just after<\/span><\/div>\n<div class=\"ycr-gain\"><span class=\"ycr-check\">\u2713<\/span><span><strong>Documentation and safeguarding protocols<\/strong> \u2014 when and how to escalate, document, and report conflicts in compliance with safeguarding requirements<\/span><\/div>\n<div class=\"ycr-gain\"><span class=\"ycr-check\">\u2713<\/span><span><strong>Self-regulation toolkit<\/strong> \u2014 managing your own emotional response when conflict is directed at you or when situations feel threatening<\/span><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"ycr-stat\">\n<h3 style=\"font-size:1.3rem;font-weight:800;margin:0 0 6px\">From Participants Across GCC and Africa Cohorts<\/h3>\n<p style=\"opacity:.85;margin:0 0 20px;font-size:.92rem\">Follow-up feedback 3 months after completing the programme<\/p>\n<div class=\"ycr-stat-row\">\n<div class=\"ycr-stat-item\"><strong>93%<\/strong><span>reported handling conflict<br \/>more confidently and effectively<\/span><\/div>\n<div class=\"ycr-stat-item\"><strong>87%<\/strong><span>saw measurable reduction<br \/>in repeat conflict incidents<\/span><\/div>\n<div class=\"ycr-stat-item\"><strong>250+<\/strong><span>youth practitioners<br \/>trained since 2017<\/span><\/div>\n<div class=\"ycr-stat-item\"><strong>65%<\/strong><span>of course time is<br \/>live role-play practice<\/span><\/div>\n<\/p><\/div>\n<div class=\"ycr-quote\">\n    &#8220;Before this course I was terrified of conflict situations \u2014 I&#8217;d freeze and then over-react. By Day 3 I had a framework and I&#8217;d practised enough times that I actually felt ready. Three months later my programme manager said she&#8217;d noticed a completely different approach from me.&#8221; <br \/><em style=\"opacity:.7;font-size:.82rem\">\u2014 Youth Programme Coordinator, INGO, Kenya cohort 2024<\/em>\n  <\/div>\n<\/div>\n<h2 class=\"ycr-section-h\">5-Day Programme \u2014 Day by Day<\/h2>\n<div class=\"ycr-day\">\n<div class=\"ycr-day-head\">\n<div class=\"ycr-day-num\">1<\/div>\n<p><strong>Understanding Conflict in Youth Contexts \u2014 Causes, Types, and Cultural Dimensions<\/strong><\/div>\n<div class=\"ycr-day-body\">\n<p><strong>Why Day 1 matters:<\/strong> Most youth workers react to conflict as though all conflict is the same \u2014 an emergency to be stopped. Day 1 challenges this. You learn to read conflict: what type it is, what&#8217;s driving it beneath the surface, what stage it&#8217;s at, and what intervention (if any) is appropriate. Critically, you build understanding of how cultural background \u2014 Arab, African, South Asian \u2014 shapes how young people experience, express, and expect conflict to be handled.<\/p>\n<ul>\n<li>What conflict is and what it isn&#8217;t \u2014 productive vs. destructive conflict in youth programme settings<\/li>\n<li>Root causes of conflict among young people: identity, belonging, status, resources, cultural and family background<\/li>\n<li>The conflict escalation ladder \u2014 recognising what stage a conflict is at and intervening at the right moment<\/li>\n<li>Cultural dimensions of conflict in GCC and African contexts: how Arab, East African, West African, and South Asian cultural norms shape conflict expression<\/li>\n<li>Conflict triggers specific to GCC youth programmes: religious differences, gender dynamics, socioeconomic disparities<\/li>\n<li>Self-assessment: your own conflict style and how it helps and hinders your work with young people<\/li>\n<\/ul><\/div>\n<\/div>\n<div class=\"ycr-day\">\n<div class=\"ycr-day-head\">\n<div class=\"ycr-day-num\">2<\/div>\n<p><strong>De-escalation Skills \u2014 Stopping Conflicts from Becoming Crises<\/strong><\/div>\n<div class=\"ycr-day-body\">\n<p><strong>Why Day 2 matters:<\/strong> De-escalation is the highest-value conflict skill for youth workers \u2014 it&#8217;s what prevents a disagreement from becoming a physical altercation or a community-wide incident. Day 2 is almost entirely practical: you learn and immediately practise specific de-escalation techniques through role-play with real youth programme scenarios from the GCC and Africa.<\/p>\n<ul>\n<li>The physiology of conflict: what happens in the brain during high-arousal states and how this affects young people&#8217;s behaviour<\/li>\n<li>Non-verbal de-escalation: positioning, movement, eye contact, and space management<\/li>\n<li>Verbal de-escalation: tone, pace, language choice \u2014 specific phrases that work and specific phrases that inflame<\/li>\n<li>The LOWLINE model for de-escalation: Listen, Open questions, Windmill, Low arousal, Ignore challenging behaviour, Non-confrontational, Empathy<\/li>\n<li>Managing groups during escalation: how to intervene with an individual while keeping the wider group safe<\/li>\n<li>When not to intervene: assessing risk and knowing when to call for support<\/li>\n<li>Role-play practice: 6+ scenarios from GCC and African youth programme contexts with facilitator feedback<\/li>\n<\/ul>\n<p><em style=\"color:#888;font-size:.85rem\">Session is predominantly live role-play \u2014 this is the most physically and emotionally demanding day of the course<\/em><\/p>\n<\/p><\/div>\n<\/div>\n<div class=\"ycr-day\">\n<div class=\"ycr-day-head\">\n<div class=\"ycr-day-num\">3<\/div>\n<p><strong>Mediation and Restorative Practice<\/strong><\/div>\n<div class=\"ycr-day-body\">\n<p><strong>Why Day 3 matters:<\/strong> De-escalation stops the immediate crisis. Mediation is what resolves the underlying conflict so it doesn&#8217;t recur. Day 3 teaches you to facilitate structured mediation conversations between young people \u2014 and introduces restorative practice, which is increasingly the evidence-based approach of choice for youth-focused conflict resolution internationally, including in Gulf and African contexts.<\/p>\n<ul>\n<li>Mediation principles: the role of the mediator, neutrality, and what makes mediation different from judging<\/li>\n<li>The six-stage mediation process: introduction, storytelling, problem identification, option generation, agreement, closure<\/li>\n<li>Restorative questions: the specific question sequence that moves from blame to responsibility to repair<\/li>\n<li>Restorative circles: how to facilitate a restorative circle for peer conflict in a group setting<\/li>\n<li>Mediation in GCC cultural contexts: managing face-saving, family involvement, and hierarchy during mediation<\/li>\n<li>When mediation is not appropriate: cases involving power imbalance, abuse, or safeguarding concerns<\/li>\n<li>Full mediation simulation: participants mediate a complex peer dispute in pairs with observer feedback<\/li>\n<\/ul>\n<p><em style=\"color:#888;font-size:.85rem\">Session includes: full mediation simulation across multiple scenarios<\/em><\/p>\n<\/p><\/div>\n<\/div>\n<div class=\"ycr-day\">\n<div class=\"ycr-day-head\">\n<div class=\"ycr-day-num\">4<\/div>\n<p><strong>Group Dynamics, Bullying, and Peer Conflict Programmes<\/strong><\/div>\n<div class=\"ycr-day-body\">\n<p><strong>Why Day 4 matters:<\/strong> Most conflict in youth programmes is not a sudden explosion \u2014 it develops over time through group dynamics that go unmanaged. Day 4 gives you the skills to read group dynamics, identify early warning signs of bullying and exclusion, and implement peer support and peer mediation programmes that create a culture of constructive conflict resolution within the programme itself.<\/p>\n<ul>\n<li>Group dynamics in youth settings: formation, norming, storming \u2014 how groups move through conflict cycles<\/li>\n<li>Social exclusion and bullying in GCC and African youth contexts: how it manifests, what enables it, how to disrupt it<\/li>\n<li>Online and social media conflict: increasingly significant in GCC youth programmes \u2014 specific strategies for managing it<\/li>\n<li>Designing and implementing a peer mediation programme: how to select, train, and support youth peer mediators<\/li>\n<li>Restorative reintegration: bringing a young person back into the group after exclusion or conflict-related absence<\/li>\n<li>Working with families: how to involve parents and caregivers in conflict resolution appropriately in GCC and African cultural contexts<\/li>\n<\/ul><\/div>\n<\/div>\n<div class=\"ycr-day\">\n<div class=\"ycr-day-head\">\n<div class=\"ycr-day-num\">5<\/div>\n<p><strong>Self-Care, Documentation, Safeguarding, and Building a Conflict-Competent Programme<\/strong><\/div>\n<div class=\"ycr-day-body\">\n<p><strong>Why Day 5 matters:<\/strong> Working regularly with conflict in youth settings takes a toll \u2014 and practitioners who don&#8217;t manage this well burn out or develop unhealthy responses. Day 5 addresses practitioner wellbeing alongside the procedural and organisational dimensions: documentation, safeguarding obligations, and how to build a programme culture where conflict is handled constructively at every level.<\/p>\n<ul>\n<li>Managing your own emotional response to conflict: recognising vicarious trauma and compassion fatigue<\/li>\n<li>Self-regulation strategies: evidence-based approaches for practitioners working in high-conflict environments<\/li>\n<li>Documentation: what to record, how to record it, and why accurate documentation matters for safeguarding and programme quality<\/li>\n<li>Safeguarding and mandatory reporting: when conflict situations trigger safeguarding obligations and how to respond<\/li>\n<li>Building a conflict-competent team: how to develop your team&#8217;s conflict skills as a programme manager or team leader<\/li>\n<li>90-day implementation plan: specific changes you will make to your programme&#8217;s conflict approach<\/li>\n<\/ul><\/div>\n<\/div>\n<div class=\"ycr-org\">\n<h3 style=\"font-size:1.15rem;font-weight:800;color:#2d1a0d;margin:0 0 10px\">\ud83d\udccb For Programme Managers and L&#038;D Decision-Makers<\/h3>\n<p style=\"color:#3a1a00;font-size:.92rem;line-height:1.75;margin:0 0 6px\">Investing in conflict resolution training for your youth programme staff delivers measurable improvements across your programme:<\/p>\n<div class=\"ycr-org-list\">\n<div class=\"ycr-org-item\">Safer programme environments \u2014 reduced physical incidents and faster de-escalation<\/div>\n<div class=\"ycr-org-item\">Higher youth retention \u2014 young people stay in programmes where conflict is handled fairly and constructively<\/div>\n<div class=\"ycr-org-item\">Reduced staff burnout \u2014 practitioners with conflict skills feel less overwhelmed and more effective<\/div>\n<div class=\"ycr-org-item\">Stronger safeguarding compliance \u2014 staff know when and how to escalate and document<\/div>\n<div class=\"ycr-org-item\">Better programme outcomes \u2014 less time lost to unmanaged conflict means more time for the work<\/div>\n<div class=\"ycr-org-item\">Donor confidence \u2014 funders increasingly require evidence of safeguarding and conflict management capacity<\/div>\n<\/p><\/div>\n<div style=\"margin-top:24px;padding-top:20px;border-top:1px solid #d8a880\">\n    <strong style=\"color:#2d1a0d\">In-House Delivery for Your Team<\/strong><\/p>\n<p style=\"margin:8px 0 16px;font-size:.9rem;color:#3a1a00\">We deliver this programme as an in-house intensive for entire youth programme teams \u2014 using scenarios from your specific programme context, sector, and location. Contact us to discuss.<\/p>\n<p>    <a href=\"\/en\/contact-us\/?type=inhouse&#038;course=Youth+Conflict+Resolution\" style=\"background:#2d1a0d;color:#fff;padding:12px 26px;border-radius:8px;text-decoration:none;font-weight:700;font-size:.9rem;display:inline-block\">Request In-House Delivery \u2192<\/a>\n  <\/div>\n<\/div>\n<div style=\"border:1.5px solid #e8c0a0;border-radius:14px;overflow:hidden;margin-bottom:44px\">\n<div style=\"background:#fff8f3;padding:18px 24px;border-bottom:1px solid #e8c0a0\"><strong style=\"color:#2d1a0d\">Course At a Glance<\/strong><\/div>\n<table style=\"width:100%;border-collapse:collapse;font-size:.9rem\">\n<tr style=\"border-bottom:1px solid #f0dac0\">\n<td style=\"padding:14px 24px;font-weight:600;color:#2d1a0d;width:35%\">Duration<\/td>\n<td style=\"padding:14px 24px;color:#5a3010\">5 days (40 contact hours)<\/td>\n<\/tr>\n<tr style=\"border-bottom:1px solid #f0dac0;background:#fdf9f5\">\n<td style=\"padding:14px 24px;font-weight:600;color:#2d1a0d\">Locations<\/td>\n<td style=\"padding:14px 24px;color:#5a3010\">Riyadh \u00b7 Dubai \u00b7 Amman \u00b7 Nairobi \u00b7 Online<\/td>\n<\/tr>\n<tr style=\"border-bottom:1px solid #f0dac0\">\n<td style=\"padding:14px 24px;font-weight:600;color:#2d1a0d\">Investment<\/td>\n<td style=\"padding:14px 24px;color:#5a3010\"><strong style=\"color:#2d1a0d\">USD 1,200<\/strong> \u00b7 Group rates available<\/td>\n<\/tr>\n<tr style=\"border-bottom:1px solid #f0dac0;background:#fdf9f5\">\n<td style=\"padding:14px 24px;font-weight:600;color:#2d1a0d\">Methodology<\/td>\n<td style=\"padding:14px 24px;color:#5a3010\">65% live role-play and simulation \u00b7 35% instruction and debrief<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:14px 24px;font-weight:600;color:#2d1a0d\">What&#8217;s Included<\/td>\n<td style=\"padding:14px 24px;color:#5a3010\">Participant manual, de-escalation toolkit, restorative questions card, documentation templates, certificate<\/td>\n<\/tr>\n<\/table>\n<\/div>\n<h2 class=\"ycr-section-h\">Common Questions<\/h2>\n<div style=\"margin-bottom:44px\">\n<div class=\"ycr-faq\">\n<p class=\"ycr-faq-q\">Is this course appropriate for someone who works in a low-conflict programme environment?<\/p>\n<p class=\"ycr-faq-a\">Yes \u2014 the skills are most valuable when built before conflict situations arise, not in response to them. Practitioners who complete this course in relatively calm programme environments are significantly better prepared when conflict does occur, and often find they can identify and address early warning signs that they previously missed.<\/p>\n<\/div>\n<div class=\"ycr-faq\">\n<p class=\"ycr-faq-q\">Does the course cover conflict involving physical violence?<\/p>\n<p class=\"ycr-faq-a\">Yes \u2014 Day 2 covers physical de-escalation (positioning, space management, when to disengage) and Day 5 covers when physical conflict triggers safeguarding and mandatory reporting obligations. The focus is on prevention and de-escalation; we do not cover physical restraint techniques.<\/p>\n<\/div>\n<div class=\"ycr-faq\">\n<p class=\"ycr-faq-q\">Can young people themselves attend this course?<\/p>\n<p class=\"ycr-faq-a\">Yes \u2014 the course is appropriate for young people in peer leadership roles (16+) who are training as peer mediators. We do tailor the language and scenarios for younger groups; contact us to discuss your requirements.<\/p>\n<\/div>\n<div class=\"ycr-faq\">\n<p class=\"ycr-faq-q\">How does the course address conflict involving religious or cultural sensitivities?<\/p>\n<p class=\"ycr-faq-a\">This is one of the most important aspects of the GCC\/Africa version of the course. Day 1 includes a dedicated session on cultural and religious dimensions of conflict, and all role-play scenarios incorporate the specific dynamics of conflict in Arab, East African, and West African youth contexts \u2014 including family involvement, gender dynamics, and religious authority.<\/p>\n<\/div>\n<\/div>\n<h2 class=\"ycr-section-h\">Related Courses<\/h2>\n<div class=\"ycr-related\">\n  <a class=\"ycr-rel\" href=\"\/en\/course\/youth-program-planning-monitoring-and-evaluation\/\">\u2192 Youth Program Planning, M&#038;E<\/a><br \/>\n  <a class=\"ycr-rel\" href=\"\/en\/course\/youth-development-management-skills\/\">\u2192 Youth Development Management Skills<\/a><br \/>\n  <a class=\"ycr-rel\" href=\"\/en\/course\/mentoring-skills-for-youth-development-professionals\/\">\u2192 Mentoring Skills for Youth Professionals<\/a><br \/>\n  <a class=\"ycr-rel\" href=\"\/en\/course\/leadership-fundamentals-for-young-leaders\/\">\u2192 Leadership Fundamentals<\/a>\n<\/div>\n<p style=\"font-size:.87rem;color:#6b7a99;margin-bottom:44px\">Related reading: <a href=\"\/en\/community-building-activities-that-foster-social-capital-in-youth\/\">Community Building Activities for Youth<\/a> \u00b7 <a href=\"\/en\/how-to-engage-rural-youth-in-leadership-development\/\">Engaging Rural Youth in Leadership Development<\/a> \u00b7 <a href=\"\/en\/benefits-of-peer-led-initiatives-in-youth-organizations\/\">Peer-Led Initiatives in Youth Organisations<\/a><\/p>\n<div class=\"ycr-cta\">\n<h3>Confident, Skilled Conflict Resolution Is What Keeps Young People Safe \u2014 and Keeps Them Coming Back.<\/h3>\n<p>Join youth practitioners from across the GCC and Africa who&#8217;ve built the skills to turn conflict from a crisis into a constructive part of young people&#8217;s development.<\/p>\n<div style=\"display:flex;flex-wrap:wrap;gap:14px;justify-content:center\">\n    <a href=\"\/en\/register\/?course=Youth+Conflict+Resolution+Strategies+and+Skills&#038;price=1200&#038;currency=USD&#038;duration=5+Days\" style=\"background:#c0560a;color:#fff;padding:14px 32px;border-radius:8px;font-weight:700;text-decoration:none;font-size:1rem\">Register Now \u2192<\/a><br \/>\n    <a href=\"\/en\/upcoming-courses\/?course=youth-conflict-resolution-strategies-and-skills\" style=\"background:transparent;color:#fff;border:2px solid rgba(255,255,255,.6);padding:14px 32px;border-radius:8px;font-weight:700;text-decoration:none;font-size:1rem\">View All Dates<\/a><br \/>\n    <a href=\"\/en\/contact-us\/?type=inhouse&#038;course=Youth+Conflict+Resolution\" style=\"background:transparent;color:#fff;border:2px solid rgba(255,255,255,.6);padding:14px 32px;border-radius:8px;font-weight:700;text-decoration:none;font-size:1rem\">In-House for My Team<\/a>\n  <\/div>\n<\/div>\n<div class=\"scard\">\n                <div class=\"sdate\"><span class=\"sday\">11<\/span><span class=\"smon\">May 2026<\/span><\/div>\n                <div>\n                    <div class=\"si-title\">Youth Conflict Resolution Strategies and Skills<\/div>\n                    <div class=\"si-venue\">\ud83d\udccd Doha, Doha, Doha<\/div>\n                    <div class=\"si-badges\"><span class=\"badge bn\">In-person<\/span><\/div>\n                <\/div>\n                <div class=\"sr\">\n                    <div class=\"sr-p\">USD 2,850<\/div>\n                    <div class=\"sr-d\">5 Days<\/div>\n                    <a href=\"https:\/\/matsh.co\/en\/register\/?course=Youth%20Conflict%20Resolution%20Strategies%20and%20Skills&#038;cid=youth-conflict-resolution-strategies-and-skills&#038;venue=Doha%2C%20Doha%2C%20Doha&#038;date=11%20May%202026&#038;price=2850&#038;currency=USD&#038;duration=5%20Days&#038;sid=8017\" class=\"btn btn-a sm\" style=\"margin-top:8px\">Register \u2192<\/a>\n                <\/div>\n            <\/div><div class=\"scard\">\n                <div class=\"sdate\"><span class=\"sday\">18<\/span><span class=\"smon\">May 2026<\/span><\/div>\n                <div>\n                    <div class=\"si-title\">Youth Conflict Resolution Strategies and Skills<\/div>\n                    <div class=\"si-venue\">\ud83d\udccd Riyadh, Riyadh, Riyadh<\/div>\n                    <div class=\"si-badges\"><span class=\"badge bn\">In-person<\/span><\/div>\n                <\/div>\n                <div class=\"sr\">\n                    <div class=\"sr-p\">USD 2,850<\/div>\n                    <div class=\"sr-d\">5 Days<\/div>\n                    <a href=\"https:\/\/matsh.co\/en\/register\/?course=Youth%20Conflict%20Resolution%20Strategies%20and%20Skills&#038;cid=youth-conflict-resolution-strategies-and-skills&#038;venue=Riyadh%2C%20Riyadh%2C%20Riyadh&#038;date=18%20May%202026&#038;price=2850&#038;currency=USD&#038;duration=5%20Days&#038;sid=8021\" class=\"btn btn-a sm\" style=\"margin-top:8px\">Register \u2192<\/a>\n                <\/div>\n            <\/div><div class=\"scard\">\n                <div class=\"sdate\"><span class=\"sday\">01<\/span><span class=\"smon\">Jun 2026<\/span><\/div>\n                <div>\n                    <div class=\"si-title\">Youth Conflict Resolution Strategies and Skills<\/div>\n                    <div class=\"si-venue\">\ud83d\udccd Doha, Doha, Doha<\/div>\n                    <div class=\"si-badges\"><span class=\"badge bn\">In-person<\/span><\/div>\n                <\/div>\n                <div class=\"sr\">\n                    <div class=\"sr-p\">USD 2,850<\/div>\n                    <div class=\"sr-d\">5 Days<\/div>\n                    <a href=\"https:\/\/matsh.co\/en\/register\/?course=Youth%20Conflict%20Resolution%20Strategies%20and%20Skills&#038;cid=youth-conflict-resolution-strategies-and-skills&#038;venue=Doha%2C%20Doha%2C%20Doha&#038;date=01%20Jun%202026&#038;price=2850&#038;currency=USD&#038;duration=5%20Days&#038;sid=8032\" class=\"btn btn-a sm\" style=\"margin-top:8px\">Register \u2192<\/a>\n                <\/div>\n            <\/div><div class=\"scard\">\n                <div class=\"sdate\"><span class=\"sday\">06<\/span><span class=\"smon\">Jul 2026<\/span><\/div>\n                <div>\n                    <div class=\"si-title\">Youth Conflict Resolution Strategies and Skills<\/div>\n                    <div class=\"si-venue\">\ud83d\udccd Dubai, Dubai, Dubai<\/div>\n                    <div class=\"si-badges\"><span class=\"badge bn\">In-person<\/span><\/div>\n                <\/div>\n                <div class=\"sr\">\n                    <div class=\"sr-p\">USD 2,850<\/div>\n                    <div class=\"sr-d\">5 Days<\/div>\n                    <a href=\"https:\/\/matsh.co\/en\/register\/?course=Youth%20Conflict%20Resolution%20Strategies%20and%20Skills&#038;cid=youth-conflict-resolution-strategies-and-skills&#038;venue=Dubai%2C%20Dubai%2C%20Dubai&#038;date=06%20Jul%202026&#038;price=2850&#038;currency=USD&#038;duration=5%20Days&#038;sid=7959\" class=\"btn btn-a sm\" style=\"margin-top:8px\">Register \u2192<\/a>\n                <\/div>\n            <\/div><a href=\"https:\/\/matsh.co\/en\/upcoming-courses\/?course=youth-conflict-resolution-strategies-and-skills\"\n               style=\"display:inline-flex;align-items:center;gap:4px;margin-top:12px;font-size:.84rem;font-weight:600;color:var(--teal)\">\n               View all dates for this course \u2192\n             <\/a>\n","protected":false},"excerpt":{"rendered":"<p>Youth Development \u00b7 5 Days \u00b7 Conflict Resolution &#038; Mediation Conflict Is Inevitable in Youth Work. Handling It Well Is What Separates Good Programmes from Great Ones. Whether you&#8217;re managing disputes between young people in a residential programme, de-escalating tensions in a community setting, or mediating between youth and authority figures, the way you handle&#8230;<\/p>\n","protected":false},"featured_media":3991,"template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"course_pillar":[391],"class_list":["post-5764","course","type-course","status-publish","has-post-thumbnail","hentry","course_pillar-youth"],"_links":{"self":[{"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/course\/5764","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/course"}],"about":[{"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/types\/course"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/media\/3991"}],"wp:attachment":[{"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/media?parent=5764"}],"wp:term":[{"taxonomy":"course_pillar","embeddable":true,"href":"https:\/\/matsh.co\/en\/wp-json\/wp\/v2\/course_pillar?post=5764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}